Responsible Gaming
At Durant Square Bingo Hall, player well-being is our priority
Need Help Right Now?
Call the National Problem Gambling Helpline:
1-800-522-4700
Available 24/7 • Confidential • Free • No judgment
Our Commitment to Responsible Gaming
Durant Square Bingo Hall is committed to providing entertainment in a safe, responsible manner. We recognize that gambling can become problematic for some individuals and families, and we actively support the well-being of all our players.
We believe that bingo should be fun, engaging, and within the control of our players. We operate with the highest ethical standards and promote responsible gaming practices at every level of our operation.
What We Do
- ✓Mandatory Age Verification: We strictly enforce age requirements (18+) through valid photo ID checks
- ✓Staff Training: Our staff is trained to identify signs of problem gambling and respond with compassion and resources
- ✓Visible Resources: Information about problem gambling helplines and support services is posted throughout our facility
- ✓Fair Gaming: All games are conducted transparently with clear rules and verified winners
- ✓Self-Exclusion Program: We respect and honor voluntary requests to exclude from gaming
- ✓No Predatory Practices: We never use aggressive marketing, high-pressure tactics, or false promises
Warning Signs of Problem Gambling
Do any of these apply to you or someone you know? If so, help is available.
Personal Signs
- • Spending more time/money gambling than intended
- • Gambling with money needed for bills or essentials
- • Lying to friends/family about gambling habits
- • Feeling anxious or irritable when not gambling
- • Chasing losses with more gambling
- • Borrowing money to gamble
- • Unable to cut back or stop
- • Neglecting work, school, or relationships
- • Gambling to escape problems or stress
Family & Friends Notice
- • Someone spending unusual amounts of time gambling
- • Unexplained financial problems or debt
- • Mood changes or becoming withdrawn
- • Neglecting responsibilities
- • Lying or secrecy about gambling
- • Borrowing money frequently
- • Relationship conflicts over gambling
- • Gambling becoming their main interest
- • Failed attempts to cut back
Tips for Healthy Gaming
Set a Budget
Before you come to play, decide how much money you can afford to lose. Only bring that amount. Never increase your budget mid-session.
Set a Time Limit
Decide how long you'll play before you arrive. Take a break after an hour of play. Your mind needs rest.
Play for Entertainment
Think of your buy-in as the cost of entertainment—like a movie or concert. If you win, it's a bonus, not an expectation.
Never Chase Losses
If you lose your budget, stop playing. Never try to win back losses by spending more money. Losses happen—they're part of gaming.
Don't Borrow Money
Never gamble with borrowed money or credit. Only play with money you own and can afford to lose.
Keep It Social
Play with friends and family. Make it about the social experience, not the potential to win money.
Take Regular Breaks
Step away from the tables. Get some air. Rest your mind. Long sessions can cloud judgment.
Know Your Odds
Understand that bingo is a game of chance. No skill, strategy, or system can guarantee wins.
Get Help & Support
Help is available. Support is free, confidential, and judgment-free. Reach out today.
National Council on Problem Gambling (NCPG)
1-800-522-4700
Available 24/7 • Confidential • Free
The NCPG provides:
- • Problem gambling screening and assessment
- • Treatment referrals to local counselors and programs
- • Support for family members and loved ones
- • Information about recovery resources
- • Crisis support and immediate assistance
SAMHSA National Helpline
1-800-662-4357
(TTY: 1-800-487-4889) • Available 24/7 • Free • Confidential
Treatment information and referral service for behavioral health conditions, including gambling addiction.
Visit SAMHSA →Self-Exclusion Program
If you want to take a break from gaming or exclude yourself permanently, Durant Square Bingo Hall respects and honors your choice.
How to Self-Exclude:
- 1. Visit Our Facility: Ask for a staff member and request a self-exclusion form
- 2. Call Us: Contact (510) 569-0134 to request self-exclusion
- 3. Email Us: Send a request to durantbingo@gmail.com with subject "Self-Exclusion Request"
- 4. Confirmation: You will receive written confirmation of your exclusion
What happens after you self-exclude:
- ✓ You will be added to our exclusion list
- ✓ We will not permit you to enter or play during exclusion period
- ✓ Your information will be kept confidential
- ✓ You can end self-exclusion by contacting us (typically after minimum period)
Have Questions?
Our staff is here to help and support you.
Phone: (510) 569-0134
Email: durantbingo@gmail.com
Hours: Mon-Fri 4:30 PM - 10:30 PM, Sat 11:00 AM - 5:30 PM, Sun Closed